Τηλέφωνο +30 210 94 14 340

Υποστήριξη

Customer Support Technician

Customer Support Technician

New Cole

To apply for this job email your details to info@newcole.com

Belongs to Business:
The Sky is the Limit

EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION
DSI Medical Services, Inc. is a national leader as a third-party administrator that provides drug and alcohol testing services for company substance abuse testing programs. Our clients have confidence in us due to our unbeatable service and exceptional results.
To be exceptional, you need a great team and honestly, we have the best team in the business! Our team is completely dedicated to the customer—making sure the customer needs are always met. Not only are they great in what they do—they also work well together with an average tenure of 15 years! The team is looking for another great team member as a Client Service Associate. If you are dedicated to the customer, consider joining us at DSI.
The Client Service Associate at DSI will have a unique opportunity to work directly with strategic clients. The CSA will be responsible to create collaborative partnerships with our vendors to support the services for our clients. To be successful in this role, the CSA communication and interactions with the customer must be clear, consistent, and high in quality with a sense of urgency in response to their inquiries. It is of the utmost importance that the CSA maintains a positive and cooperative professional relationship with everyone – customers, vendors and their colleagues.
POSITION REQUIREMENTS
We’re looking for a CSA who is extraordinary! Excellent communication, detail oriented, ability to prioritize and proficient in MS Office Suite. Experience in supporting workplace drug and alcohol testing in a customer service role and a Bachelor’s degree is preferred however, we would gladly accept a High School Diploma with customer service work experience.
DSI Medical Services, Inc. is located in Horsham, PA. We offer comprehensive employee benefit program including health insurance (medical, dental, vision and prescription drug), medical and dependent care flexible spending accounts, life insurance, disability, paid time off and 401(k).